We’re happy to help you modify your order before it’s shipped.
If we manage to intercept your package before it’s dispatched from our warehouse (we ship out the majority of orders within 24 hours), one of our team members will get back to you to help you upgrade your shipping method.
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All Cooper Cases parcels are monitored with our Advanced Tracking System (ATS) that sends regular status updates to make sure you never lose track of your goods. They also include contact details of your local delivery company.
All standard mail packages will be delivered by the main national postal service for your country
USA - USPS
UK - Royal Mail
Canada - Canada Post
Germany - Deutsche Post
France - La Poste
Spain - Correos
Italy - Poste Italiane
You should contact either their customer support or your local post office.
Every ATS update includes tracking ID and name of the carrier responsible for delivering your package. If you don’t receive a local phone number in the update, please contact the carrier on the official local customer support number.