We are not able to deliver expedited packages to PO boxes or military addresses. We will contact you to request a physical address in order to deliver your package. We will also need a phone number in case the courier needs to reach you, so please make sure to provide full contact details when placing your order.
We do not deliver packages to hotels. We will ask you for a different address.
If you are placing an order using a bank card that appears to belong to someone else, we may need to contact you to verify your identity.
In any case, we will contact you immediately using the email address you provided when placing your order. Please make sure to add firstname.lastname@example.org to your list of accepted emails otherwise our message may be sent to your spam folder.