We use specialist third party companies to deliver your products to you as efficiently as possible. In rare cases they might experience a few hiccups or communication issues. Here’s what you can do:
Wait 24 hours - in some cases, packages may say delivered up to 24 hours prior to arrival
Look for a notice of attempted delivery
Look around the delivery location for your package
- See if someone else accepted the delivery
- Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail
If that doesn’t work, don’t worry – we’re here to help. Contact us and we’ll assist you further.